Warranty RMA Request

Notes:

Please do NOT use this form for claims involving freight damage, customer overstock, customer errors or shipping errors. Requests for finished/whole goods, with the exception of Accessories (as listed in our Product Catalog), Booster Pumps, Valves, Lights and Nature2, will not be processed without authorization* from your local Zodiac Field Service Manager.

Please indicate whether you are requesting Credit (CR) or Replacement (RE) in the Type of RMA selection field.

*Indicate that authorization has been provided by entering the following information in the "notes" field below: The date and time that a Zodiac Service Manager provided verbal authorization, the name of that Service Manager, and the name of the distributor staff member who obtained the authorization.

Useful Resources:

Who is the RMA for?
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Account Information
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Reaching You
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Your Address
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RMA Items
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Please note: if you are requesting warranty on whole units, the serial # and date of purchase will be required.

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