Warranty RMA Request

Notes:

Please do NOT use this form for claims involving freight damage, customer overstock, customer errors or shipping errors. Requests for finished/whole goods, with the exception of Accessories (as listed in our Product Catalog), Booster Pumps, Valves, Lights and Nature2, will not be processed without authorization* from your local Zodiac Field Service Manager.

Please indicate whether you are requesting Credit (CR) or Replacement (RE) in the Type of RMA selection field.

*Indicate that authorization has been provided by entering the following information in the "notes" field below: The date and time that a Zodiac Service Manager provided verbal authorization, the name of that Service Manager, and the name of the distributor staff member who obtained the authorization.

Useful Resources:

Who is the RMA for?

Reaching You

 

Account Information

Your Address

RMA Items

Please note: if you are requesting warranty on whole goods, the serial # and date of purchase will be required. Whole goods are replacements only in lieu of credit.

 

+ Click to Add Another RMA Item


Return Jandy®*, Baracuda®, Nature2® and Polaris® brand products to:

Zodiac Pool Systems, Inc.

Attn: RMA #_____________________
2620 Commerce Way, Vista, CA 92081


*Return Jandy® brand (HEATERS ONLY) to:

Zodiac Pool Systems, Inc.

Attn: RMA #_____________________
2611 Commerce Way Ste B, Vista, CA 92081